Contact Us
Got a question about one of the offshore sportsbooks we cover, spotted something that needs a second look, or just want to flag your own experience with an operator? Here's how to reach the Offshore Sportsbooks team.
How to reach us
The best way to contact us is by email at [email protected]. Send us as much detail as you can — which sportsbook you're asking about, what page you were reading, or what happened with your account — and we'll get back to you as soon as we're able to look into it.
We read every message that comes in, though response times can vary depending on volume. This isn't a live support desk, so for anything urgent involving an active account — a stuck withdrawal, a locked account, or a bonus dispute — you'll get a faster answer by contacting the sportsbook's own customer support team directly. We can help you understand what's normal or worth flagging, but we don't have the ability to intervene in an individual account.
What we can help with
- Questions about how we rank and review offshore sportsbooks, including books like Lucky Rebel, Bovada, BetOnline, MyBookie, and the others featured on this site
- Corrections — if a bonus term, licensing detail, or banking option we've listed has changed, tell us and we'll check it
- Feedback on your own experience with an operator's payout speed, verification process, or support quality
- General questions about how offshore betting works, including banking, verification, or eligibility
- Suggestions for topics or sportsbooks you'd like us to cover
What we can't help with
We're an independent review and comparison site, not a sportsbook, a payment processor, or a regulator. That means we can't access your betting account, process a deposit or withdrawal on your behalf, or resolve a dispute with an operator directly. We also can't offer legal or tax advice — if you have questions about how offshore betting applies to your specific situation, a licensed attorney or tax professional in your state is the right person to ask.
If you're contacting us about a specific operator dispute, it helps to know that offshore sportsbooks are licensed outside the US — typically in jurisdictions like Curaçao, Panama, or Costa Rica — and are not regulated by any US state. That means the dispute-resolution channels and player protections you'd get with a licensed US operator generally don't apply. We can point you toward general good practice, but we can't guarantee an outcome with any operator.
Before you write in
A few things that might save you a message:
- For details on how we score and rank sportsbooks, including odds, payout speed, and banking, check the methodology notes on our About Us page
- For questions about bonus terms, rollover requirements, and eligibility, these are listed alongside each offer where we cover it
- For concerns about your own betting habits or wanting to set limits, our Responsible Gambling page has practical tools and the national helpline
- For the legal terms governing use of this site, see our Terms and Conditions
A note on responsible gambling
If you're reaching out because betting is causing you stress, financial strain, or you feel you're chasing losses, please know that help is available and reaching out is a reasonable first step. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER, confidential and free. Offshore sportsbooks generally offer fewer built-in self-exclusion and responsible gambling tools than regulated US operators, so it's worth setting your own limits before you deposit rather than relying on the site to do it for you. Betting should stay entertainment, not a way to solve money problems, and no one should bet more than they can afford to lose.
This site is intended for adults aged 21 and over. If you are under 21, please do not attempt to contact us regarding sportsbook accounts or wagering.
Keep in mind when you contact us
Offshore Sportsbooks is an independent comparison site. We may earn a commission if you sign up with an operator through a link on this site, but that relationship never decides which sportsbooks we rank higher or how we describe their strengths and weaknesses. If you're contacting us to challenge something we've written, we're glad to review it — but we'll always base changes on verifiable facts, not on advertiser pressure.